This Privacy Policy details how Iammoving.com Limited applies data protection principles to processing data. This Privacy Policy covers personal data received from both the primary website www.iammoving.com (the "Site") and through other modes of communication from you and occasionally from our business partners. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
In this Privacy Notice the terms, 'we', 'us' and 'our' are references to iammoving.com Limited ("IAM") a company registered with number 05655166, having a registered address of 2 Marlborough Gate House, Elms Mews, London, W2 3PN. We are registered with the UK Information Commissioner's Office (ICO) as a data controller under registration number Z9402601. When we collect, use and become responsible for certain personal information about you we are regulated under the Data Protection Act 2018 (DPA 2018), which incorporates the provisions of the EU General Data Protection Regulation (GDPR). We are responsible as a Data Controller (as well as an employer) of the personal information you provide to us for the purpose of interacting with third parties on your behalf.
By accessing, browsing or otherwise using our Site, or our services, you confirm that you have read and agree to our Privacy Notice and our associated Cookie Policy. By providing your personal details to us, either to register your interest in our services or to become a user of our home-moving services you affirmatively agreeing to our processing your personal data. In addition, IAM is abundantly clear in its message to visitors to the Site and to prospective users of the services that we provide a best-in-class home moving service. Our entire business model is built on the use of personal data from persons wanting to avail of a seamless, hassle-free home move. We therefore assert our lawful and legitimate interest in processing personal data to assist prospective users and to deliver a superb service to actual service users. We have considered the terms of Article 6 of the GDPR and confirm we have a proper purpose in collecting and using the personal data, no less invasive means of effecting a seamless home move, and on balance require to use your personal data to make the IAM home-moving service a reality.
If you do not agree with this Privacy Notice, you should not use the Site nor use our services unless you are using the Site or our services as a prospective employee.
The majority of the personal information we collect will have been voluntarily provided by you either through our Site, or when agreeing to use our home moving services, or when interacting with our customer services team OR on lesser occasions the personal data may be obtained from our business partners and service providers when communicating with us about your move or your contact details.
We may collect:
We may also collect information from you in connection with a service or product provided to you by us, including personal information such as:
Applying the data protection principles as set out in the DPA 2018, your information may be used by us in connection with the following purposes:
Providing You with Services:
Communications & Customer Services
Improving Our Site:
Legal and Regulatory Obligations:
Other:
The personal information that you provide will be retained by us in accordance with applicable laws and our internal Retention Policy. By this we mean we will only process what we need of your personal information on our systems and we will only hold what we need of your personal information for no longer than is necessary for the above stated purposes. A copy of our Retention Policy is available on request.
The information you provide to us will be held on our computers in the UK and may be accessed by or given to our staff or to any member of the IAM group for the purposes set out in this Privacy Notice or for other purposes approved by you. We may also provide your personal information to other companies within the IAM group for the purposes of administering our business or where services are provided by one group company to another pursuant to an intra-company services agreement.
We may also disclose your information to the third parties listed below for the following purposes:
These parties may be located in the UK or elsewhere in the world where different privacy laws may apply which may not offer the same level of protection as UK law. We only make these arrangements or transfers where we are satisfied that adequate levels of protection are in place to protect any information held in that country and that the service provider acts at all times in compliance with applicable privacy laws.
This Site may contain links to other websites. We accept no responsibility or liability for the content of other websites which are not under our strict control, in particular, we are not responsible for the protection and privacy of any information which you provide whilst visiting other websites and such sites are not governed by our Privacy Notice.
We employ appropriate technical and organisational measures which aim to secure the information provided by you from access by unauthorised persons and against unlawful processing, accidental loss, destruction or damage. We also have prudent breach response-procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where it is appropriate to do so.
Our website uses cookies (including cookies to obtain an overall view of visitor habits and visitor volumes to our Site). To view more information on what cookies we use and how we use them please review our separate Cookies Policy.
Under the DPA 2018 you have a number of important rights. In summary, those include rights to:
For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner's Office (ICO) on individuals' rights under the DPA 2018.
If you would like to exercise any of those rights, please:
If you have questions or comments about our Privacy Notice or if you wish to exercise your right to access, correction or erasure mentioned above, please contact IAM’s Data Protection Officer:
Eileen Rutschmann
Iammoving.com Limited
by email privacy@iammoving.com
OR phone 0161 464 60 99
If you have any concerns or complaints as to how we have handled your personal data you may lodge a complaint with the UK's data protection regulator, the ICO, who can be contacted through their website at https://ico.org.uk/global/contact-us/ or by writing to Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.
We reserve the right to change the contents of this Site, including this Privacy Notice at any time, by posting such changes on the Site. It is your responsibility to familiarise yourself with the Privacy Notice regularly to ensure that you are aware of any changes. Your continued use of our services or our Site following the posting of any such changes will constitute your acceptance of the revised Privacy Notice.
The latest version of this privacy notice was published on 11 September 2024.