Frequently Asked Questions

• Is this a free service?
• Do you recommend any removal companies?
• Are my personal details safe?
• What is identity theft?
• How can I protect myself against identity theft?
• I have not received my activation email
• Will I receive confirmation from the organisations I notify?
• I am having problems entering my move details
• Can I use the service if I am moving overseas?
• Can I use the service to make joint notifications with my partner/spouse?
• What details do I need to get started?
• What happens after I have sent the notifications?
• What happens if I forget my password?
• I have already moved, can I still use the service?
• I cannot find the organisation I am looking for, what do I do?
• I am notifying the dvla, what does this require?
• I am notifying the TV license authority what does this require?
• I am notifying my local council what does this require?
• I need to notify virgin broadband, how do i do this?
• Am i redirecting my mail?
• I need to notify the Post office how do i do this?
• Informing Tesco Clubcard that you are moving
• How do i make a nectar card change of address notification?
• How do i notify Boots advantage card that i am moving home?
• Can i notify my broadband provider?
• How do i inform BT that i am moving home?
• How do inform the identity and passport service?
• How do i notify o2 that i am changing address?
• How do i notify AOL that i am moving home?
• How do i earn Maximiles points by sending change of address notifications and switching my energy?
• How do i make a change of address notification for my gas and electricity?
• Can i notify the National Blood Service?
• Which water companies can i notify?
• How to notify SKY about moving to a new home
• Can i notify Barclays bank and Barclaycard?
• Which banks can i use iammoving.com to notify?
• What are the terms and conditions for the Tesco £10 off promotion?
• Can i notify any UK council about my change of address?
• How do i notify Matalan that i am moving home?
• How does the service help me at my new home?
• How do i notify Scottish Power about my change of address?
• How do i inform Southern Electric about my change of address?
• How do i notify Npower that i am moving home?
• How do i notify Orange about my change of address details?

The site is free to use to the home-mover because organisations you notify pay us a fee to keep your address details up-to-date.  We also receive small referral fees from our utility suppliers if you take up one of their services in your new home via us, which helps subsidise providing the service for free.

Both the iammoving.com stop junk and change of address services help to greatly reduce the risk of identity fraud. By using our stop junk mail service, you can stop potential junk mailers at the source by notifying them to remove your name and address details from any of their mailing lists. When the company receives your stop junk notification through iammoving.com they are then obliged by law not to send you any more junk mail. When moving home, our change of address service helps fight identity theft by informing organisations that you do not want to hear from that you have moved to a new address, which prevents any mail ending up in the wrong hands. To give iammoving.com subscribers additional ways to protect their identity, we have partnered with the experts at CPP, the UK leaders in the life assistance market to help you take control of your identity.

Click here to take control of your identity

 

It may be caught up in your spam filter or office firewalls. Please request another one under the tab My Move or add iammoving.com to your safe sender's list.  Your email is important to the notification process as that is how you will receive confirmations from the organisations.

We work hard with all our partner organisations to confirm to you directly when they receive the notification from our system, and when they have actioned it. As in offline, some organisations are better than others at doing this and some have it as their policy that they never confirm to their customers. But the good news is many on our site do and many do it within 24 hours. But even if you do not receive confirmation from them, if it was sent electronically via our site, it will be actioned.

Your old and new address need to be verified to ensure that they are entered in the correct format. Please enter your house/flat number or name (The Coach House, for example) and the full postcode, click on ‘validate” for each address individually (both moving from and moving to address), select the appropriate address from those generated by the postcode look-up table. Then click on SAVE My Move Details once both addresses have been verified and moving dates entered. Then add your move details. If your moving-in date has yet to be confirmed, this can be added at a later stage.

Yes, the site allows you to enter details of your new address outside of the UK click on enter address manually to complete international details.

Yes, on the registration page (or in my account if already registered), you can add details of a partner/spouse. For those organisations which are in joint names, you can then select to append your partner/spouse’s details to that account when filling in the additional information each organisation may require.

To get started, use the site as a checklist building up your account. It will be clear when you select the organisation what information they require that is specific to them such as an account/reference number. Mandatory fields are marked in pink, but even if the extra information is not mandatory it is sometimes helpful to complete it anyway so the organisation can act on your notification quicker. Some notifications require signatures such as those to Financial Institutions and so a letter will be generated which requires printing and posting.

Once you have clicked to send your notifications, the details are transferred immediately to the organisations you selected. It is then their responsibility to process your moving details and contact you where necessary.

Simply click on the Forgot password? link under the login box, enter your name and email address and, within a few minutes, you will receive an email with a link which you can click on to reset your password. Remember your password needs to be at least 6 characters long.

Yes, you can come back to the site as many times as you like, before and after your move. Use it to inform companies you've forgotten, and you can use it for multiple moves as your list will be carried forward.

If the company/organisation you are looking for is not listed on the site, you can add their details manually in your account. A pre-populated letter will be generated for you, which you can send off to them. There is also a quick search facility within the ‘Organisation' tab. ‘Search for an organisation’ will check before if it is on our database before leading you to add it manually.

The DVLA has a number of different means of notification, dependant on your license type, you can find out more on our DVLA change of address page

Notifying the TV licensing authority is a very simple online process, you can find out more about their requirements on our TV license change of address page

You can notify both your old council and if you are moving to a new area, then the new council easily online. To find out more visit our council tax change of address page

When you have a Virgin broadband account, if you have finished your minimum contract period (usually 12 months), you can open a new account at your new address (giving you all the best offers again) you can find out more on our Virgin change of address page.

When using iammoving.com, the organisations that you notify about your move will permanently update their records, however if you make another move you can update them again easily, so this is a permanent redirection that can be updated. You can find out more about mail redirection here

Making a post office change of address notification is easy, you can find out more on our change of address post office page

Informing Tesco that you are moving home is very simple you can find out more by viewing our tesco change of address page

Notifying nectar card about your change of address is very simple, it is done completely online. To find out more please see our nectar change of address page.

With iammoving.com it is simple to notify boots that you are changing address, all you will need is your boots card number, to find out more details about notifying boots, take a look at our change of address boots page

You can select from all the major UK broadband providers to notify them that you are moving to a new home. To find out more visit our change of address broadband page.

Here are some of the more popular broadband providers you can notify about your change of address:

Change of address AOL broadband

Change of address BT broadband

Change of address Tiscali broadand

Change of address Wanadoo broadband

 

Informing BT that you are moving home is simple and can be done entirely online, to find out more visit our change of address BT page

To find out more about updating your passport visit our change of address passport page

iammoving.com lets you update o2 with your new address details, so that all billing and marketing material will be sent to your new address. to find out more about notifying o2 visit our change of address o2 page

using iammoving.com you can easily send an online notification to AOL, you can find out more about this on our change of address AOL page

iammoving.com lets you notify any UK gas and/or electricity suppliers. Most notifications are sent entirely online and will inform your energy provider immediately of your move date, to find out more visit our change of address gas page

Here are some of the more popular gas and electricity organisations you can notify about changing address:

Change of address E-on

Change of address Scottish power

Change of address Southern Electric

Change of address British Gas

Change of address EDF

Change of address Npower

 

You can use iammoving.com to notify the National Blood Service easily online, our notifications are sent electronically directly, to find out more visit our change of address National Blood Service page

iammoving.com lets you notify all UK water companies for free online. When you are moving to an address outside of your current water supplier area, be sure to notify both suppliers of your change of address details. To find out more visit our change of address water page

Here are some of the more popular water companies you can notfy about your change of address:

Change of address United Utilities

Change of address Scottish water

Change of address Anglian water

Change of address Thames water

Change of address Southern Water

Change of address Severn trent Water

 

you can use the iammoving.com free change of address service to notify SKY that you are moving to a new address, the notification is made using a pre populated downloadable form. To find out more visit our change of address sky page.

iammoving.com lets you notify both Barclays bank and Barclaycard that you are changing your address. To find out more about notifying Barclays about moving home, visit our change of address Barclays page

Using iammoving.com you can notify all UK banks and building societies for free. To find out more about notifying banks about your home move, visit our change of address banks page.

Here are some of the more popular banks you can notify:

Change of address HSBC

Change of address Lloyds TSB

Change of address Halifax

Change of address Natwest

Change of address Nationwide

Change of address Alliance & Leicester

 

iammoving.com automatically adds the appropriate council for your moving in and moving out post codes, you can however search and add any councils manually, to see a complete list see our list of uk councils change of address page

You can electronically notify Matalan using the free iammoving.com service. To find out more visit our change of address matalan page

iammoving.com is ideal for when you have just moved to a new home as you can easily notify all the organisations you need to very quickly to find out more visit out new home page.

You can use iammoving.com to notify Scottish Power about your change of address easily with iammoving.com, to find out more simply visit our change of address Scottish Power page.

You can use iammoving.com to notify Southern Electric about your change of address easily with iammoving.com, to find out more simply visit our change of address Southern Electric page.

You can use iammoving.com to notify Npower about your change of address easily with iammoving.com, to find out more simply visit our change of address Npower page.

You can use iammoving.com to notify Orange about your change of address easily with iammoving.com, to find out more simply visit our change of address Orange page.